This page explains how we collect, use and protect your personal data when you contact us or use this website. We aim to keep everything clear and easy to understand. All regulated legal work is carried out through Jury O’Shea LLP. Personal information submitted through this website is handled by TVK Conveyancing Ltd and may also be processed by Jury O’Shea LLP when enquiries are forwarded to Sally’s professional inbox.
Last updated: 30/10/2026
This Privacy Policy explains how TVK Conveyancing Ltd collects, uses, stores and protects personal information provided by visitors and potential clients who contact us through this website.
This policy covers TVK Conveyancing Ltd’s handling of personal information. Jury O’Shea LLP’s separate privacy information applies to the firm’s processing of enquiries and client matters, including information received before a client formally instructs the firm.
TVK Conveyancing Ltd
Registered in England & Wales (Company No. 14730611)
Registered Address: 1 Old Tree Lodge, Trebursye, Launceston, Cornwall PL15 7ET
Acting through: Sally Trevaskis, Property Lawyer
Email: info@sallytrevaskis.co.uk
Telephone: 01566 700881
All regulated legal work is carried out through Jury O’Shea LLP.
This policy covers personal information collected and used by TVK Conveyancing Ltd through this website or via email communication.
We may collect and process the following information when you use this website or contact us:
Contact Information
Name
Email address
Telephone number
Postal address
Information Relating to Your Enquiry
Property details
Relevant background information
Third party details where required for the conveyancing process
Website Interaction
Information you submit via contact forms
Technical information such as IP addresses collected through standard server logs
We do not intentionally collect sensitive or special category personal data through this website. Please avoid including this information in an initial website enquiry.
We use personal information to:
Respond to enquiries submitted through the website
Provide information about our services
Prepare fee estimates
Communicate with potential clients before legal work is formally instructed through Jury O’Shea LLP
Maintain basic administrative records
Ensure the website operates effectively
We do not use personal information for automated decision making or profiling.
We rely on the following lawful bases under the UK GDPR, where applicable:
Legitimate Interests
To respond to enquiries and provide requested information before legal work is formally instructed.
Consent
Where you have given consent for a specific purpose, such as receiving optional updates. You can withdraw that consent at any time.
Legal Obligation
Where we are required to retain or disclose information by law.
Jury O’Shea LLP’s separate privacy information explains the lawful bases relied upon for the firm’s processing of enquiry and client information.
Website enquiries are sent to:
This email address forwards to Sally’s professional inbox at Jury O’Shea LLP, allowing her to receive and respond to enquiries.
Jury O’Shea LLP therefore receives and processes forwarded enquiry information before a client formally instructs the firm. Its separate privacy information applies to that processing.
TVK Conveyancing Ltd retains initial enquiry information for up to 12 months, after which it is securely deleted from our email system unless:
You decide to proceed with conveyancing work through Jury O’Shea LLP and continued retention is necessary, or
There is a legal or regulatory requirement to retain information for longer.
This retention period relates to enquiry records held by TVK Conveyancing Ltd. Information held by Jury O’Shea LLP is subject to the firm’s own retention arrangements, including information received through forwarded enquiries.
We only share personal information where necessary to respond to your enquiry, support the operation of our services or meet legal requirements.
This may include sharing information with:
Jury O’Shea LLP, including through the enquiry forwarding arrangement described above
Providers supporting our website hosting and email services
Professional or legal advisers
Authorities or other recipients where disclosure is required by law
We do not sell or share your data with third parties for their own marketing purposes.
We take appropriate technical and organisational measures to safeguard personal information, including:
Secure email systems
Access controls
Regular monitoring of systems
However, no online communication is entirely secure, and we encourage users to take reasonable precautions when submitting personal information.
Under UK data protection law, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data
Request restriction of processing
Object to certain types of processing
Request transfer of your personal data where the right to data portability applies
Withdraw consent where consent is the lawful basis
These rights depend on the circumstances and the lawful basis for processing.
To exercise your rights regarding information handled by TVK Conveyancing Ltd, contact us at info@sallytrevaskis.co.uk.
We normally respond within one month. If a permitted extension is necessary, we will explain why and tell you when to expect a response.
Requests relating to information handled by Jury O’Shea LLP should be directed to the firm using the contact details in its privacy information.
If you have concerns about how TVK Conveyancing Ltd uses your data, you can contact us at:
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
www.ico.org.uk
We may update this policy occasionally. Any changes will be published on this page with an updated “last updated” date.