This page explains how we collect, use and protect your personal data when you contact us or use this website. We aim to keep everything clear and easy to understand. All legal work is carried out through Taylor Rose once a client formally engages their services, however the personal data you submit through this website is handled by TVK Conveyancing Ltd.
Last updated: 20/11/2025
This Privacy Policy explains how TVK Conveyancing Ltd collects, uses, stores and protects personal information provided by visitors and potential clients who contact us through this website.
By using this website or contacting us directly, you agree to the terms of this Privacy Policy.
This policy applies only to TVK Conveyancing Ltd and not to Taylor Rose. Once a client formally instructs Taylor Rose through a fee estimate or engagement process, their separate privacy policy will apply.
TVK Conveyancing Ltd
Registered in England & Wales (Company No. 14730611)
Registered Address: 1 Old Tree Lodge, Trebursye, Launceston, Cornwall PL15 7ET
Acting through: Sally Trevaskis – Property Lawyer
Email: info@sallytrevaskis.co.uk
Telephone: 01566 504055
All regulated legal work is carried out through Taylor Rose.
This policy only covers data collected directly by TVK Conveyancing Ltd through this website or via email communication.
We may collect and process the following information when you use this website or contact us:
Contact Information
Name
Email address
Telephone number
Postal address
Information relating to your enquiry
Property details
Relevant background information
Third party details (where required for the conveyancing process)
Website Interaction
Information you submit via contact forms
Technical information such as IP address collected through standard server logs
We do not use this website to collect sensitive or special category personal data.
We use personal information to:
Respond to enquiries submitted through the website
Provide information about our services
Prepare fee estimates
Communicate with potential clients prior to referral into Taylor Rose
Maintain basic administrative records
Ensure the website operates effectively
We do not use personal information for automated decision-making or profiling.
We rely on the following lawful bases under the UK GDPR:
Legitimate Interests
To respond to enquiries and provide requested information before legal work is formally instructed.
Consent
Where you have explicitly requested information or updates.
Legal Obligation
If we are required to retain or disclose information by law.
Once a client is referred and formally instructs Taylor Rose, that firm’s lawful bases for processing will apply going forward.
Website enquiries are sent to:
This email address securely forwards to Sally’s professional inbox at Taylor Rose, allowing her to receive and respond to enquiries efficiently. This forwarding arrangement does not change ownership of the data; it remains under TVK Conveyancing Ltd until a client formally instructs Taylor Rose.
We retain initial enquiry information for up to 12 months, after which it is securely deleted from our email system unless:
you decide to proceed with conveyancing work through Taylor Rose, or
there is a legal or regulatory requirement to retain information for longer.
Once a client formally instructs Taylor Rose, their separate data retention policy applies.
We only share personal information where necessary to respond to your enquiry or where required by law.
This may include sharing information with:
Professional or legal advisers
Taylor Rose when a client formally instructs legal work
We do not sell or transfer your data to third parties for marketing purposes.
We take appropriate technical and organisational measures to safeguard personal information, including:
Secure email systems
Access controls
Regular monitoring of systems
However, no online communication is entirely risk-free and we encourage all users to take reasonable precautions when submitting personal information.
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data
Request restriction of processing
Object to certain types of processing
Withdraw consent (where consent is the lawful basis)
To exercise any of these rights, contact us at info@sallytrevaskis.co.uk.
We will respond within one month.
If you have concerns about how we use your data, you can contact us at:
If you remain dissatisfied, you can contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
www.ico.org.uk
We may update this policy occasionally. Any changes will be published on this page with an updated “last revised” date.